Find answers to common questions or get in touch with our support team.
Browse items on the platform, select the one you want, choose your rental dates, and submit a booking request. The owner will confirm the booking, and you can arrange pickup or delivery based on the listing options.
Create an account, complete identity verification (KYC), then click 'List Item' from your dashboard. Add photos, description, daily price, and availability. Your listing will be live once submitted.
Renters pay when booking is confirmed. The payment is held securely until the rental is complete and the item is returned. Owners receive payouts to their wallet, which can be withdrawn to their bank account.
Free cancellation is available up to 24 hours before the rental start date. Late cancellations may incur a fee. If an owner cancels, the renter receives a full refund.
If you encounter any issues, first try to resolve them directly with the other party. If that doesn't work, open a dispute through the platform within 48 hours of the rental end date. Our team will review and resolve the issue.
Yes, we use industry-standard encryption and security measures. All identity verification data is handled securely. We never share your personal information without your consent, except as required to facilitate rentals.