Last updated: March 2026
We collect information you provide directly: name, email, phone number, national ID (for KYC verification), profile photo, and payment information. We also collect usage data including device information, IP address, browser type, pages visited, and interaction patterns. Location data may be collected to show nearby listings.
We use your information to provide and improve our services, process transactions, verify identity, communicate with you about rentals and updates, personalize your experience, prevent fraud, and comply with legal obligations. We may use anonymized data for analytics and platform improvement.
We share limited information between owners and renters to facilitate rentals (name, contact method, general location). We may share information with payment processors, identity verification services, and cloud hosting providers. We do not sell your personal data to third parties. We may disclose information when required by law or to protect the rights and safety of our users.
Your data is stored on secure servers within the Kingdom of Saudi Arabia or in approved jurisdictions. We implement industry-standard security measures including encryption, access controls, and regular security audits. Despite our efforts, no method of transmission over the internet is 100% secure.
Under the Saudi Personal Data Protection Law (PDPL), you have the right to access your personal data, request corrections, request deletion of your data, withdraw consent for data processing, and file complaints with the relevant authority. To exercise these rights, contact us at support@rentall.sa.
We use essential cookies for authentication and session management. We may use analytics cookies to understand how users interact with our platform. You can control cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality.
RentAll is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of significant changes through the platform or via email. Your continued use of RentAll after changes constitutes acceptance of the updated policy.
For privacy-related questions or to exercise your data rights, contact our Data Protection Officer at support@rentall.sa or call +966 11 234 5678.